OrdeRocket helps agencies and entrepreneurs run white-label hosting and domain infrastructure under their own brand. This policy details what personal information we collect, how it is safeguarded, who we share it with, and your statutory rights.
Account information
Name • Email address • Company name • Billing address • Phone number • Payment details
Technical information
IP address • Browser and device information • Pages visited and click activity • Cookies and similar identifiers
Other sources
Publicly available information • Information you share at events or surveys • Information shared by third parties with your consent
order-rocket provides white-label domain, hosting, and SSL infrastructure for agencies and resellers. This Privacy Policy explains what information we collect through our Site and services, why we collect it, and the choices available to you.
By using the Site, you agree to the practices described here. If you don't agree, please don't use the Site.
We collect information you provide directly — such as when you register an account, purchase a domain, or contact support — along with technical information collected automatically as you use the Site, and occasionally information from public or third-party sources.
We use the information we collect to operate the services you've signed up for, keep your account secure, process payments, respond to support requests, and — where you've given us permission — send product updates or marketing communications.
We don't sell your personal information. We do share it with the parties who help us run the service, or where the law requires it, as listed above. Any third party we work with is bound by contractual obligations to protect your data and use it only for the purposes we've authorized.
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings; disabling them may affect some features of the Site.
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to opt out of marketing communications. To exercise any of these rights, contact us using the details below.
We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. No system is completely secure, so we encourage you to also use strong, unique passwords and enable two-factor authentication where available.
We keep personal information for as long as needed to provide the service, meet legal or accounting obligations, and resolve disputes, after which it's securely deleted or anonymized.
Our services aren't directed at children, and we don't knowingly collect personal information from anyone under the age required to enter a binding contract in their jurisdiction.
As a global service, information you provide may be processed in countries other than your own. Where required, we put safeguards in place to protect data transferred across borders in line with applicable law.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page, and, where appropriate, through additional notice.
For questions about this policy or to submit a data request, reach out to privacy@order-rocket.com, or write to order-rocket Inc., Attn: Data Protection Officer, [Company Address].
This privacy statement adheres to the General Data Protection Regulation (GDPR - EU/UK), the California Consumer Privacy Act (CCPA), and global ICANN registrar data escrow policies. Resellers managing third-party sub-accounts remain the data controller for their own clients' end-user data.